When receiving your package, please check whether there is any damage or issue with the product's box. If there is any damage, missing items, or if the package is opened for any reason, please return the package to the courier with a request to have a report filed. If you fulfill this obligation, your new products will be sent to you immediately. We are not responsible for any damage or missing items if the product with a damaged box is accepted. Please report this situation as soon as possible by sending an email to our address (hello@kajuland.com) or by writing to our WhatsApp number +905312558520, including your order number.