Privacy and Security Policy

All products offered in our store belong to and are operated by SELİN MORALIOĞLU (KAJULAND) firm, located at Şehitekrem Mah. Dayı Sk. Bahçekent Has Dayı Vil. Sit. 21/2. Our company may collect personal data for various purposes. Below, we outline how and what types of personal data are collected, as well as how these data are protected.

Personal information such as name, surname, company details, phone number, address, or email address may be collected by our store when members fill out various forms or surveys on our store. From time to time, our company may send campaign information, new product details, and promotional offers to customers and members. Members can choose to receive these communications when they register, and they can later change this choice by logging into their account and updating their preferences or by unsubscribing through the link provided in the received messages.

Any personal information electronically transmitted to our store by members during registration or confirmation processes on our website will not be disclosed to third parties, except for the purposes and scope determined by the "Membership Agreement" we have with our members. For identifying system-related issues and resolving potential disputes, our company may record and use members' IP addresses. IP addresses may also be used to gather general demographic information. Our company may use the requested information for direct marketing purposes by itself or in cooperation with third parties. Personal information may also be used to contact users when necessary.

Information requested by our company, or provided by users, or information about transactions performed on our store may be used for statistical evaluations, database creation, and market research by our company or in collaboration with third parties, without disclosing the members' identities, outside the scope and purposes defined by the "Membership Agreement."

Our company is committed to keeping confidential information private, considering it a duty to maintain secrecy. We will take all necessary measures and exercise due care to prevent the disclosure, unauthorized use, or exposure of confidential information to third parties.

Credit Card Security

Our company prioritizes the security of credit card holders shopping on our websites. Your credit card information is not stored in our system under any circumstances.

There are two things you should be aware of when entering the checkout process to ensure you're on a secure site. One is the padlock icon or key symbol at the bottom of your browser. This indicates that you're on a secure website and all your information is encrypted and protected. This information is only used in accordance with your instructions during the checkout process. The credit card information provided during the shopping process is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for validation. Once the card's validity is confirmed, the transaction continues. Since no card details are visible or stored by us, third parties cannot access your card information under any circumstances.

Mail Order Credit Card Information Security

Credit card and identity information you send to us via mail-order method will be stored by our company according to confidentiality principles. These details will be retained for 60 days to protect against potential credit card charge disputes, after which they will be destroyed. If any unauthorized charge is made beyond the agreed amount on your mail-order form, you may dispute this with the bank, and therefore there is no risk of additional charges.

Third-Party Websites and Applications

Our store may provide links to other websites within its platform. However, our company is not responsible for the privacy practices or content of the websites accessed via these links. Advertisements published on our store's website are distributed through our advertising partners. The privacy principles outlined in this policy apply only to the use of our store's website and do not cover third-party websites.

Exceptional Cases

Under the following limited circumstances, our company may disclose user information to third parties outside the scope of this "Privacy Policy":

1. To comply with legal obligations set forth by laws, decrees, regulations, or other authorities.
2. To fulfill the requirements of the "Membership Agreement" and other contracts with users.
3. When requested by authorized administrative or judicial authorities for the conduct of an investigation or inquiry.
4. When necessary to protect the rights or security of users.

Email Security

Do not send your credit card numbers or passwords via email when contacting our Customer Service regarding any order. Emails may be visible to third parties. Our company cannot guarantee the security of the information transferred via email.

Browser Cookies

Our company may collect information about visitors and users' use of the website using technical communication files (cookies). These files are small text files sent from the website to the user's browser and stored in the computer's memory. Cookies help simplify Internet usage by storing user preferences and providing statistical data about site visits. Cookies are not designed to collect personal information or data from your emails. Most browsers are designed to accept cookies by default, but users can change their settings to block cookies or to receive a warning when a cookie is sent.

Our company may modify the terms of this "Privacy Policy" at any time and publish these changes on the site or inform users via email. If the policy changes, it will take effect on the date of publication.

For any questions or suggestions regarding our privacy policy, you can email us at hello@kajuland.com. You can contact us via the following details:

Company Name: SELİN MORALIOĞLU (KAJULAND)
Address: Şehitekrem Mah. Dayı Sk. Bahçekent Has Dayı Vil. Sit. 21/2 Başiskele/Kocaeli Turkey
Email: hello@kajuland.com
Phone: +905312558520